Features
A website with booking attached — and the line, on the wall.
Written for someone deciding whether to move their shop over, so it is long and it is specific. Where something is built but not switched on for you yet, it says so.
Your site
The website you never got around to building
Most shops have an Instagram and a phone number. This is the page in between — the one that answers what you do, who does it, what it costs and when you are open, without anyone having to DM you.
Sections, not a blank page
Hero, services, team, gallery, hours, reviews, FAQ and a contact map. Turn on what you need, drag them into the order you want.
Looks like your shop
Themes, fonts, colours and corner styles that carry across every page, so it reads as one place rather than a template with your logo on it.
Your own address
yourshop.bookin-q.com the moment you sign up, and your own domain when you are ready — pointed, verified and served over HTTPS.
Bring your price list
A spreadsheet, a PDF, a photo of the board on the wall. It gets read and turned into services you can edit — you are not typing forty rows in by hand.
Bookings
Booking that fits how you actually work
Every shop runs a little differently, so the parts that vary are settings rather than assumptions: who takes what, how far ahead, how close to the hour, and whether a request needs your nod first.
Four taps, no account
Service, person, time, details. Guests book without signing up and get a confirmation email carrying their own cancel and reschedule links.
Everyone's own book
Per-provider hours, breaks, time off and service menus. The slot grid does the arithmetic — including the buffer between jobs and the travel gap for mobile work.
Approve first, or don't
Auto-confirm for a shop that takes what comes, or a request queue for one that would rather look at the day before saying yes.
Reminders that cut no-shows
Email and text, sent at the lead time you set, with the same cancel and reschedule links so a change is one tap rather than a phone call.
Deposits to hold a slotComing soon
A prepayment that comes off the bill at the chair, with the slot held while they pay. Built and configurable now; card processing connects when merchant onboarding completes.
The walk-in line
The Q: your line, live, on the wall and in their pocket
Appointment software usually pretends walk-ins do not exist. They are most of the day in a lot of shops, so they are a first-class part of this one — the same line, the same screen, the same wait estimate.
One line, one order
A walk-in claims the moment they joined; a booking claims the time it reserved. So the 11:00 who turns up at 10:30 waits behind the people already there, and ahead of whoever comes in after 11:00.
A board for the wall
Open the queue in display mode on a spare screen or tablet. It refreshes itself, and shows first name and last initial only — never the name you have on file.
“You're 3rd — about 25 minutes”
Send a person their own link and they can wait in the car, or across the street, instead of standing in your doorway asking how long.
Off until you want it
The public board 404s until you turn it on. An appointment-only shop has no line, and a board nobody keeps up misinforms whoever is standing in front of it.
Regulars
The people who come back
A booking is one visit. The rest of this is about the second, third and fortieth — knowing who they are, what they had last time, and what they are owed if they are on a plan.
An account with no password
Your customers type the email they booked with and get a link. Inside: their upcoming visits, their history, their details, and a Reschedule button that works.
On their phoneIn beta
An app for iPhone and Android that does the same things — browse, book, change, and watch the line — for the regulars who would rather not open a browser.
Monthly plans
“Two cuts a month for $50.” Set the fee, the visits and the services it covers; closing a visit out takes it off the plan and the receipt says how much of the month is left.
Receipts and a tax figure you can file
Every closed-out visit produces a receipt, emailed or printed, and the tax report totals a period at your own rate — including what plans covered, reported separately, because that money did not run through here.
Your team
Chairs, not seats
Everyone who works with you gets the part of the shop they need, and nothing else. One person can own their own shop and take shifts at somebody else's on the same login.
Three levels, on purpose
Owners run everything. Managers run the day — bookings, clients, services, the website. Providers see their own book and nobody else's.
Cutting and running it are separate
Whether someone takes bookings is a switch, not a rank. An owner who is also in a chair flips it on and appears on the booking page like anyone else.
Two rules the software keeps
Nobody promotes themselves, and a shop always keeps at least one active owner. Not conventions — the server refuses.
The honest part
What it deliberately does not do
Scope we have chosen against, rather than gaps we have not noticed. If one of these is what you came for, this is not your product.
Classes, rooms and tables
Everything assumes one customer books one person for one slot. A yoga class with twelve places, a treatment room as a bookable resource, a table for four — none of that is modelled, and half-building it would break the scheduling that works.
A till or stock control
We record what a visit was worth and produce the receipt and the tax total. We are not a point of sale and we do not count inventory.
A staff app to install
The owner and provider dashboards are built for a phone browser and work well on one, but there is no native app for staff in an app store. The customer app is the one that exists.
Taking your money for you
No cut, no float, no merchant account of ours in the middle. When deposits go live, you are the merchant of record and the whole amount lands in your account.
Route planning for mobile work
You can set a flat travel gap between jobs so a day is drivable. That is not route optimisation, and we do not order your day for you.
Try it against your own week.
Put your real services and your real hours in. Twenty minutes tells you more than any feature list.
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